I would suggest a free scan with the ESET Online Scanner. Let me know the result of this. This is likely to run for many hours ( depending on number of files on your machine & the speed of hardware.) The only things that count are the End result at the end of the run. Do not pay credence if you see some intermediate early flash messages on screen display. Once you see it has started, take a long long break walk away.
The download links & the how-to-run-the tool are at this link at Microsoft
The Microsoft Safety Scanner is a free Microsoft stand-alone virus scanner that can be used to scan for & remove malware or potentially unwanted software from a system. Please set File Explorer to SHOW ALL folders, all files, including Hidden ones. If Windows is unable to find the necessary drivers, we must download them from the manufacturer’s website.Please let me know what name you prefer to go by. To do this we must access the “Device Manager” and right-click on the sound card.
In this case, it is recommended that you reinstall the updated drivers for your sound card. It can also happen that several applications do not appear in the volume mixer when the sound card is the default device, but they do appear when the integrated audio of our system is the default. Once this is done, we will have to restart Windows and check if once we enter the volume mixer again, all the applications with which we can control the volume individually appear. In this case, it is important that we mark the first option (Allow applications to take exclusive control of this device) and then click “Apply” and “OK” for the changes to be saved. Give priority to exclusive mode applications.Allow applications to take exclusive control of this device:.We also find below the “Exclusive mode” section, in which we will find two settings: We find the “Default format”, from where we can select the sample rate and the depth in bits that we can use when it is run in shared mode. From among them we select “Advanced options”, where we will have several configuration options.
Now another window will appear with several tabs at the top. In the new one in the “Sound” option, click on “Manage audio devices” and a new independent window will open.
Once inside, click on the “Hardware and sound” tab. To do this we will write Control Panel in the Windows Start bar and click on it. In the event that we are still missing an application within the sound mixer, we can try to solve it by accessing the Control Panel. Once downloaded and installed, we must restart the computer and then return to the volume mixer to make sure that it is already available. Therefore, the best option is to uninstall and reinstall using the latest version available. If we consider that the application we need does not appear in the volume mixer, it may have a problem.
Update the application that does not appear in the mixer The problem that may arise is that they will not always be indicated at this time, and the truth is that this window does not show us any menu options or access some settings. Then a new window will not appear that will be very familiar to us, with a series of controls to configure the sound of the compatible applications that are open on the computer.